Reference

What You Agree to When You Use lapa99

These terms set out the rules that apply to your lapa99 account — how it works, what we expect from you, and what you can expect from us. Access and eligibility depend on local law and are available only where permitted in your region.

Account holder rulesDANA, OVO, GoPay wallet useEligibility by regionAccount suspension conditionsHow to contact us about terms

Explore the Lobby Read FAQ

HOW WE HANDLE THIS

Account Security and Terms Enforcement

We apply these terms consistently across all accounts. Here is what that looks like in practice — from how we store your data to how you can request a change to your account.

Account Data Retention

We keep account records for as long as your account is active and for a reasonable period after closure, in line with our data handling obligations and any applicable regional requirements.

Wallet Verification

When you link DANA, OVO, or GoPay to your account, we confirm the wallet belongs to you. Mismatched names between your wallet and account can pause transactions until resolved via support.

Account Security Practices

Your account is protected by password authentication and OTP verification on login. We never ask for your PIN or wallet password — if anyone claims to be us and does, contact support immediately.

Requesting Changes or Corrections

To update your registered details or request a review of a terms decision, contact support through live chat or email with your account ID and the specific change you are requesting.

What These Terms Actually Cover

lapa99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply from the moment you open an account with us. They cover how you access the lobby, how your account wallet operates, and how transactions through DANA, OVO, or GoPay are processed on our end. We do not process payments outside of the e-wallet

1
and bank rails listed in your account settings — any deposit or withdrawal request must go through a verified method linked to your account. Your account is personal to you. Sharing login credentials or using another person's DANA or OVO wallet to fund your account is
2
a breach of these terms and may result in the account being suspended pending review. We may update these terms when our services change. When that happens, we will notify you through your registered account contact before the changes take effect. Continuing to use your account
3
after that notice means you accept the updated terms. Players in Batam and elsewhere across Indonesia should note that access remains subject to local law and applicable regional eligibility requirements at all times.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

How to Reach Us About These Terms

If you have a question about what these terms mean for your account — or if you think something has been applied incorrectly — our support team can walk you through it. Reach us through the channel that works best on your device.

Team online

Live Chat

Open the chat widget from any page in your account. Our team handles terms queries directly and can escalate account-specific issues during active support hours.

Email Support

Send a detailed message to our support address listed in your account settings. Include your registered account ID so we can locate your record and respond accurately.

Account Help Centre

The help section inside your account covers common terms questions — including wallet linking rules, account verification steps, and what triggers a review.

Common Questions About These Terms

These are the questions we hear most often when it comes to account terms, wallet rules, and what happens when something goes wrong. Short answers, nothing left out.

Yes. Any transaction through DANA, OVO, or GoPay on your account falls under these terms. The wallet must be registered in your name and linked correctly in your account settings.

We notify you through your registered contact before changes take effect. If you continue using your account after that notice, you are accepting the updated terms as written.

No. Your account is strictly personal. Allowing another person to access or fund your account — including via their own GoPay or OVO wallet — is a breach of these terms.

Suspension means access to the lobby and withdrawals is paused while we review the account. We contact you through your registered details to explain the reason and next steps.

Contact our support team via live chat or email. Provide your account ID and a clear description of the decision you are disputing. We aim to respond with a documented position.

We do not sell your account data. We may share it with payment processors like DANA, OVO, or GoPay as needed to process your transactions, and where required by applicable regional law.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoSriwijaya Gold Reels InfoPlinko Quick Arena InfoLegal

What You Agree to When You Use lapa99

Account Security and Terms Enforcement

Account Data Retention

Wallet Verification

Account Security Practices

Requesting Changes or Corrections

How to Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Common Questions About These Terms

01 Do these terms apply to my DANA or OVO deposits?

02 What happens if lapa99 updates the terms?

03 Can someone else use my account on my behalf?

04 What does account suspension mean under these terms?

05 How do I dispute a terms decision on my account?

06 Is my account data shared with third parties?

Terms & Conditions

Related pages

Related pages