What We Collect and Why It Stays With Us
When you open an account, we collect the details you provide — name, contact information, and the payment method you choose, whether that's DANA, OVO, or GoPay. We use this to verify your identity, process transactions, and keep your account secure. We do not sell your
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personal data to third parties. Transaction records tied to your e-wallet are retained for the period required under applicable regulations and then deleted on schedule. Device identifiers and session data help us maintain continuity when you switch between mobile browser and app — so your session
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on one device picks up where you left off on another. We also collect usage data to improve how the platform performs for you. All data handling is subject to local law and applies only where our services are available in eligible regions. If you're in
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Yogyakarta or anywhere else in Indonesia, the same data standards apply to your account. You can request a copy of your data or ask us to correct inaccurate records at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.